Hitachi RMA Process: Are you a terrorist?
My second HDD died today, with the standard error:
[4294730.480000] hdc: dma_intr: status=0x51 { IfYouSeeMessagesLikeThis } [4294895.037000] hdc: dma_intr: status=0x51 { YourDriveIsDying } { DriveReady SeekComplete Error } [4294895.037000] hdc: dma_intr: error=0x01 { BackupNowAndPray, } { AddrMarkNotFound }, LBAsect=126657484, high=7, low=9216972, sector=126657431
I went to Hitachi’s website to check the warrantee, and found that I am still within the warrantee period.
I proceeded through the form to fill out an RMA, and saw this interesting disclaimer I had to agree to, in order to proceed:
Export Compliance Certification
By clicking the “I agree” button, I agree that Hitachi GST products will not be used for the design, development, manufacturing, testing, stockpiling, or use of biological, nuclear, missile or chemical weapons.
Interesting times we live in, isn’t it?
These drives seem to only last me 6-8 months. I can’t figure out why they just up and die so frequently. Bad quality control over at Hitachi?
Now I’m crippled for a little bit.