I’ve been a member of Classmates.com for several years, trying to contact with some old classmates, reconnect with a period of my past that I don’t remember due to my car accident. In that time, I think I’ve found 1, maybe 2 former classmates.
My “Gold” membership expired, and I saw no real need to renew it, because there is absolutely nothing there that merits spending that much on maintaining a membership. In 7 years, I’ve found 2 people through the site. I’ve reconnected with dozens of people from my past using Google and other free services.
Classmates.com has a habit of sending emails every week, sometimes more than once a week… every week. Many of them point to new classmates that have signed up from my schools, or people who have signed my guestbook and so on.
Now that my “Gold” membership has expired, I still get the emails, but when I log in to see who has signed my guestbook, I am told “Upgrade to see who signed guestbook”. They want me to upgrade, so I can see who signed my guestbook?! What a scam.
The other annoying thing, is that you can’t cancel these emails either. There’s no way to stop them, other than by marking all incoming mail from @classmates.com as spam in your mail client, and never seeing them again.
As a “free” member on Classmates.com, you are basically allowed to log in, and search for people in your previous schools. That’s it. You can’t post messages, you can’t contact these former classmates. You can’t do anything but log in, search, and wish you could contact these people.
Classmates.com is a total scam, and should be avoided at all costs. They’re not helping people reconnect with other people, they’re helping disconnect people from their wallets and purses, under the guise of hoping to reach former colleagues.
Stay away, and keep your money. There’s much easier, faster, and more-productive ways to find former colleagues and classmates than Classmates.com.
When I was searching for how to cancel my “free” membership, I ran across a lot of consumer complaints about Classmates.com and their “questionable billing practices”.
Here’s one of the testimonials of their fraudulent services:
Kate of Sarasota FL (07/11/07)
I had contacted Classmates.com to cancel my subscription 5 months prior to my renewal date and was told that it would be cancelled on July 12, 2007. On July 9, 2007, there was a charge from Classmates.com for $39 – three days before my renewal date. The phone number was listed on my transaction roster as 425-917-5000 so I called it and after being on hold for 15 minutes, I spoke with Crystal – she was pleasant and reviewed my account. She couldn’t find any record of the 7/9/07 transaction and could see that my account had been changed to a ‘manual’ renewal.
I told her that I wanted the charges reversed and she got my phone number to return my call within the hour. I have not heard from her since. I think that there should be a class action lawsuit against classmates.com for fraud. My account was charged before the renewal date…that is wrong and they shouldn’t be able to get away with it.
This is similar to how AOL used to do business, by teasing you with a “free” offer, which you sign up for, and then they begin auto-billing you after 30 days of your “free” membership, and did not offer any obvious, visible way to cancel that membership.
Stay away from Classmates.com, they’re not worth a penny.