Linksys Quality Control

Sunday, June 22nd, 2003 at 7:00 pm | 2,195 views | trackback url
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Urgent telegram.                 <stop>
Regarding Linksys BEFW11S4 v4.   <stop>
Do not purchase this device.     <stop>
Major firmware and chipset bugs. <stop>
Return to vendor immediately.    <stop>

I bought this Linksys BEFW11S4 v4 router/WAP to hopefully replace some of my aging Luent wireless and network gear here on the network, and what a wonderful experience this has been. I also picked up the WSB24 signal booster for the 802.11 bits, because I wanted to go through some of these thicker walls. I’m also working out a plan for a Monster Cantenna that I’m building (Yes, that’s my arm).

Apparently there isn’t a single person who owns a v4 of this device who can keep a stable connection longer than 30 minutes. v1-v3 work fine, but v4 is a horrible mess of broken chipsets and firmware. Read here and here for the hundreds of users who have reported this issue. Linksys is curiously silent, and their technical support continues to blame MTU settings, Windows (even though I’m on Linux and FreeBSD), the cable modem, DSL providers, and the direction of the wind blowing.

I’m pretty close to giving up on the device, and shipping it back to the vendor I purchased it from online. I’ll barcode it off and RMA it, and let them deal with it. The Netgear MR814 is looking like a nice replacement for it.

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Last Modified: Wednesday, April 6th, 2011 @ 13:20

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